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Workplace7 months ago

7 Essential Customer Service Skills (And How To Master Them)

Great customer service involves much more than just answering emails and closing tickets. Lousy customer service skills can be frustrating for the cus...

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Workplace7 months ago

7 Easy Tips for Mastering Customer Thank-You Notes

Dust off those customer service skills—today we’re taking a look at thank-you notes, how they’re good for your business, and how you can make the most...

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Productivity8 months ago

Good Customer Service Is Essential For Success

Today, business success is not necessarily about price: it’s become more about the level of customer service received! Without customers, you have no ...

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Productivity8 months ago

5 Proven Steps For Developing A Solid Customer Success Team

Customer success equates to greater revenue success, so it’s immediately obvious why developing a solid Customer Success Team is so important to the s...

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Productivity8 months ago

How To Provide Excellent Customer Service When Running An E-Commerce Business

Regardless of your industry or market, most business owners understand only too well that one of the major keys to long-term business success is excel...

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