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Productivity6 months ago

Customer Loyalty Is Everything, But How Do You Cultivate It?

Loyalty is a two-way street! Of course, every business would love to have customers loyal to them, but you must give loyalty if you want to receive it...

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Productivity7 months ago

Defining Customer Satisfaction To Boost Sales

Every company and organization should be very clear on the meaning of “customer satisfaction”, simply because it’s paramount to the success of any bus...

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Productivity7 months ago

The Top 3 Ways To Achieve Effective Customer Support

The definition of “Customer Service” is the act of taking care of your customers’ needs: this is done by providing high-quality, professional, and hel...

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Productivity8 months ago

Every CEO Should Do Customer Support

What is customer support? Customer support is a set of policies determined by management on how all levels of staff should interact with their custome...

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Productivity8 months ago

How Can You Tell If Your Customer Is Ready For An Upsell?

The difference between upselling and cross-selling There’s a marked difference between upselling and cross-selling, in that up-selling is a technique ...

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