Google recently added a widget to Gmail that lets users easily access a Google video chat (a.k.a. a Google Meet). Unfortunately, this can hide your l...
The definition of “Customer Service” is the act of taking care of your customers’ needs: this is done by providing high-quality, professional, and hel...
Did you know that it costs five times more to win a new customer than it does to retain a current one? Unfortunately, customers are definitely not loy...
Every company and organization should be very clear on the meaning of “customer satisfaction”, simply because it’s paramount to the success of any bus...
UPDATE May 15, 2020: The new Keeping toolbar is now generally available! No need to sneak a peek, you can find it in the Chrome Store right now. A New...
Keeping is the fastest, simplest way to manage customer support, right inside Gmail.
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