There are literally hundreds of help desk tools to choose from. We're here to offer some totally biased and 100% self-interested information on the 5...
Quick! Think about your current customer service strategy. How would you say things are going? If you’re worried that your strategy isn’t up to par, ...
Dust off those customer service skills—today we’re taking a look at thank-you notes, how they’re good for your business, and how you can make the most...
Great customer service involves much more than just answering emails and closing tickets. Lousy customer service skills can be frustrating for the cus...
Regardless of your industry or market, most business owners understand only too well that one of the major keys to long-term business success is excel...
Keeping is the fastest, simplest way to manage customer support, right inside Gmail.
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