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A Sneak Peek at Our New Toolbar

Cody Duval | March 5th, 2020

We've been hard at work at a new Keeping toolbar! While these features aren't available quite yet, we wanted to give you a sneak peek on our progress.

A New Home in Gmail

For years, Keeping has lived right above your Gmail inbox. This area has become increasingly crowded, and we realize that there's probably some times you may want to put Keeping away. So Keeping's home is moving to the left sidebar - we think it's a more intuitive place.

Better Message Level Controls

We've also improved the way you assign or change the status of a ticket, and we have added two brand new ways to (optionally) label a ticket with priority and custom tags.

Threaded Conversations

Notes are being replaced by threaded conversations, so you can discuss a ticket with your team.

And lots more on the horizon...

There's a lot more on the horizon, including smart notifications, an activity log for each ticket, mobile support, and integrations with your other tools.

All of this is coming this spring. Drop us a line at if you'd like get early access!