Google recently added a widget to Gmail that lets users easily access a Google video chat (a.k.a. a Google Meet). Unfortunately, this can hide your l...
Updated 4/22/2020: Google has made a bunch of changes on how canned responses work in Gmail, and we've updated this post to have all the latest inform...
Quick! Think about your current customer service strategy. How would you say things are going? If you’re worried that your strategy isn’t up to par, ...
Today, business success is not necessarily about price: it’s become more about the level of customer service received! Without customers, you have no ...
Customer success equates to greater revenue success, so it’s immediately obvious why developing a solid Customer Success Team is so important to the s...
Keeping is the fastest, simplest way to manage customer support, right inside Gmail.