In this guide, we’re sharing 14 organizational tools that will power your business, maximize your time, and make your employees (and customers) happie...
Great customer service involves much more than just answering emails and closing tickets. Lousy customer service skills can be frustrating for the cus...
Dust off those customer service skills—today we’re taking a look at thank-you notes, how they’re good for your business, and how you can make the most...
In today’s world we use various communication tools and devices, with email being the most used communication tool globally. But no-one has ever been ...
Hiring the right customer support agent is never an easy task for any business, but it’s even more difficult for small-to-medium sized businesses (SMB...
Keeping is the fastest, simplest way to manage customer support, right inside Gmail.