Posts tagged: Workplace

Help Choosing a Help Desk
Workplace5 days ago

Help! I Need Help Choosing a Help Desk!

There are literally hundreds of help desk tools to choose from. We're here to offer some totally biased and 100% self-interested information on the 5...

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Tools for Small Business
Workplacea year ago

14 Powerful Organizational Tools for Small (but Mighty) Businesses

In this guide, we’re sharing 14 organizational tools that will power your business, maximize your time, and make your employees (and customers) happie...

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Workplacea year ago

7 Essential Customer Service Skills (And How To Master Them)

Great customer service involves much more than just answering emails and closing tickets. Lousy customer service skills can be frustrating for the cus...

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Thank You
Workplacea year ago

7 Easy Tips for Mastering Customer Thank-You Notes

Dust off those customer service skills—today we’re taking a look at thank-you notes, how they’re good for your business, and how you can make the most...

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Workplacea year ago

Proper Email Etiquette For Excellent Customer Service

In today’s world we use various communication tools and devices, with email being the most used communication tool globally. But no-one has ever been ...

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