Dust off those customer service skills—today we’re taking a look at thank-you notes, how they’re good for your business, and how you can make the most...
In today’s world we use various communication tools and devices, with email being the most used communication tool globally. But no-one has ever been ...
Hiring the right customer support agent is never an easy task for any business, but it’s even more difficult for small-to-medium sized businesses (SMB...
Have you ever had the unpleasant experience of sending an email to a company and then receiving an instant response in which you have been assigned a ...
How to turn customer service into your secret weapon!
