Posts tagged: Workplace

Help Choosing a Help Desk
Workplacea month ago

Help! I Need Help Choosing a Help Desk!

There are literally hundreds of help desk tools to choose from. We're here to offer some totally biased and 100% self-interested information on the 5...

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Thank You
Workplace2 months ago

7 Easy Tips for Mastering Customer Thank-You Notes

Dust off those customer service skills—today we’re taking a look at thank-you notes, how they’re good for your business, and how you can make the most...

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Tools for Small Business
Workplace2 months ago

14 Powerful Organizational Tools for Small (but Mighty) Businesses

In this guide, we’re sharing 14 organizational tools that will power your business, maximize your time, and make your employees (and customers) happie...

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Workplace4 months ago

7 Essential Customer Service Skills (And How To Master Them)

Great customer service involves much more than just answering emails and closing tickets. Lousy customer service skills can be frustrating for the cus...

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Workplacea year ago

9 Customer Service Tips for Busy Teams

Did you know that it costs five times more to win a new customer than it does to retain a current one? Unfortunately, customers are definitely not loy...

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