Month: October 2021

It’s easy to be too casual (or formal) with customers when writing an email. Here is the email etiquette you should follow to make sure your customer gets the best possible customer service when writing an email.

Customer service software has become highly specialized and choosing the right software can be challenging. Start with what’s missing from your current workflow and find a tool that fills those gaps. You may not need all the complexity and cost of a tool like Zendesk.