9 Ways to Implement a Customer Service Strategy

9 Ways to Implement a Customer Service Strategy

Providing excellent customer service is something every business should strive for. But successfully delivering customer service doesn’t happen by accident or as the result of the efforts of a few individuals. It’s the outcome of a conscious strategy that’s implemented by customer-focused businesses to guide your whole customer service team towards success.  90% of customers…

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7 Help Scout Alternatives for Customer-Obsessed Teams

7 Help Scout Alternatives

Help Scout can be a good option if you’re looking to upgrade your customer support software. It offers live chat, shared inbox, and help center to enhance the service you’re able to offer your customers. However, Help Scout might be too complex if all you’re looking for is a shared inbox to help your customers. 

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