Archive for October 2022
What are Customer Inquiries and Why are They Important?
Businesses who effectively deal with their customer inquiries will enjoy a better brand reputation and more loyal and satisfied customers. Every customer inquiry is important and requires a well-crafted, thoughtful reply.
Read MoreCustomer Service Checklist: 21 Best Practices You Need to Follow
A customer service checklist brings productivity and efficiency to your customer service operation. It is the perfect helping hand for your customer service strategy. Read these 21 customer service points you want to check to ensure excellent customer experiences.
Read MoreWhat is a Support Ticket?
Support tickets are a record of a customer communication with a support representative. Learn more about what support tickets are and how to use them properly in your support ticket system.
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