Archive for June 2023
5 Absolutely Best Email Ticketing Systems on the Market Today
Are you looking to scale your customer support? Looking for advice on what email ticketing system would help you achieve it?
Read MoreCreating A Knowledge Base: A Guide
Creating a knowledge base is critical for any organization. A knowlege base is a centralized repository of information and knowledge that is organized and stored for easy access and retrieval. It is a valuable resource for individuals and organizations to store, manage, and share information, allowing users to quickly find answers to their questions or obtain guidance on specific topics.
Read MoreCreating a Gmail Account for Business
If you’re already using Gmail for personal email, now is a great time to upgrade to Gmail for business. You can choose a plan depending on your unique needs and pay for the exact number of users that you require. Subscriptions can be scaled up or down, or even canceled depending on your requirements at the time.
Read MoreFollow the Sun Model Explained
By implementing the follow the sun model, companies can enhance customer satisfaction, improve service availability, and reduce response times.
Read More9 Best Customer Service and Support Software Today
There are a few different types of customer service platforms on the market, all geared towards allowing you to provide a better support experience for your customers. Here’s how to choose the right one for your company.
Read More10 Best Shared Inbox Software Options Today
Being able to efficiently share your customer support inbox is critical if you want to deliver excellent customer service. Here are the best shared inbox tools out there.
Read MoreThe Email Autoresponder Guide
Using the right email autoresponder software can help prevent emails from ending up in your junk folder. Emails should look like they come from a trusted source to encourage customers to open them. If used properly, email autoresponders can positively affect customer engagement rates and customer success.
Read MoreReal Estate Email Templates
You don’t have to agonize over crafting the perfect emails from scratch. We’ve taken the initiative to do that for you. In this article, we’ve curated a collection of 20 free real estate email templates, each designed to address a specific stage of the client journey.
Read MoreCustomer Engagement Strategy Guide
Effective customer engagement is all about building long-term customer relationships. Successful customer engagement is proactive and personalized, anticipating the needs and wants of your customers to provide a fantastic experience.
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