16 Amazing Gmail Chrome Extensions
If you are in Gmail all day, we’ve done the hard work for you and found the best Gmail extensions to speed up your workflow. Gmail can be an incredible tool when it’s powered-up with these extensions.
How to Use Multiple Inboxes in Gmail – A Guide
Depending on your inbox type, there are many ways to configure Gmail so you can access multiple inboxes. Follow the instructions below if you’d like to use Gmail’s free multiple inbox feature. For a more advanced setup, see what Keeping has to offer.
14 Small Business Organization Tools (for 2023)
In this guide, we’re sharing 14 small business organization tools that will power your business, maximize your time, and make your employees (and customers) happier.
How to Setup a Gmail Shared Inbox
Google Workspace and G Suite do not have a native shared mailbox app built into Gmail. But you can use Google Groups, delegate your mailbox, or use a tool like Keeping to share your Gmail inbox with your team.
What’s the Best Shared Inbox for Customer Support? [Updated for 2022]
Being able to efficiently share your customer support inbox is critical if you want to deliver excellent customer service. Here are the best shared inbox tools out there.
How To Provide E-Commerce Customer Service
Customer service in e-commerce is special. Customers usually have very specific needs – your reps should be accurate, available, and fast.
Customer Service Email Etiquette
It’s easy to be too casual (or formal) with customers when writing an email. Here is the email etiquette you should follow to make sure your customer gets the best possible customer service when writing an email.
How to Choose Customer Service Software
Customer service software has become highly specialized and choosing the right software can be challenging. Start with what’s missing from your current workflow and find a tool that fills those gaps. You may not need all the complexity and cost of a tool like Zendesk.
How to Choose Google Help Desk Software
Google doesn’t have a help desk tool built into Google Workspace, but you can get everything you need to manage your customer support with a tool like Keeping.