Sending formal emails is an important way to communicate in the business world. Being able to format and structure these emails is critical for coming across in the right manner and maximizing the chances of a response.
If your email feels out of control, don’t worry. It’s never too late to adopt a specialized email management tool to help you control the chaos.
Our 2023 updated list of the best help desk software and how to choose the right system for your team.
Using Gmail for customer emails doesn’t mean being controlled by your inbox. Gmail filters allow you to take charge and manage your incoming mail more effectively.
You can learn from these top customer service experts who have limitless tips and insights to share. Whether you’re looking for practical strategies or simply inspiration, these customer service pros will be able to help.
The customer service landscape is constantly changing, and many of these changes are driven by the development of new technologies. More is becoming possible regarding how we help customers, and improvements are coming to the experience that businesses can provide.
There are certain projects that could never be completed if they weren’t broken down into individual tasks, especially those of a certain size and complexity. As soon as your team grows bigger than one or two people, you need to make use of the ability to assign tasks to achieve your goals.
Customer-first companies outcompete their competitors and earn more loyal customers. If you put your customers first, they will be more happy and more satisfied with your business.
Did you know that a critical factor determining customer loyalty to a brand is the level of customer service they receive? Yes, when you treat customers well, they are more likely to choose you over a competitor and to make repeat purchases. Especially when problems arise, customers are waiting for your business to respond to …
