Plans & Limits

Agents & Mailboxes

Every Keeping subscription plan provides for a limited number of agents (users) and mailboxes. Login as the billing admin, and see the plans as listed on your account page for the specific limits of each plan.

Ticket Volume Limits

For all paid plans, there are no practical limits to the number of tickets you send and receive each month. However, if the system detects usage that it deems suspicious or abusive, it may temporarily suspend usage so that we can investigate further.