Are you searching for a different option to OsTICKET? Are you in need of a help desk and uncertain if osTICKET
You are in the right place. We need to settle on the choice as simple as we could, so we’ve assembled some information that will assist you in deciding if Keeping™ is for you. We help you compare osTICKET to alterntives by assesing customer experience, features, reviews, pricing and so on.
Keeping™ as a better alternative to osTicket
– You can continue using your present mailbox
Your clients already have your email so you don’t have to change your support channels to another help desk such as osTICKET.
Keeping™ adds help desk functionalities you will be needing inside your current mailbox. It’s a client support tool that incorporated inside Gmail/Google Apps.
Keeping™ basically turns any Gmail/Google Apps account into a common mailbox designed for groups. It permits your group to oversee customers support all the more productively straightforwardly from their present email accounts without using an outside help desk.
– No lock-in
Unlike OsTICKET, Keeping™ doesn’t forces its users into using its service if you need to access past information and messages.
With Keeping™ , conversations discussed with your clients dependably stay inside your present email accounts. In any way that you ever choose to stop utilizing our service, you’ll by no means loose any previous email ever sent or receive .
– Keeping™ is easier than osTicket
OsTICKET offers heaps of features and options which might suit big business owners s however for the majority of organizations these features are pointless.
Complexity is added when training new staffs and can turn into a nightmare when your account as been setup.
With Keeping™, everything you like about Gmail keeps on working: filters, contacts, search and so on.
– Better than Open source and almost as cheap
osTicket is an open source project and is free however you need to pay if you want to the solution hosted or supported.
Keeping™ is not free but costs a fraction of what the osTicket hosted and supported options costs.
At Keeping™ we have a straightforward and affordable pricing with an Unlimited plan which is capped so that you can grow without having to worry about additional costs as you start adding agents and mailboxes.
– We help of all of our customers
Keeping™ customer support doesn’t discriminate when it comes to support. Unlike OsTicket, we offer the same level of support to all of customers and users.
Here are some testimonials from current customers.
Keeping™ has helped us improve response time. Everything works within the Gmail interface and their support team has been fantastic.
Keeping™ addresses the frustrations we had with Google groups and allows us to manage customer email simply and effectively. The support is great too!
Keeping™ is simple and integrates perfectly with Gmail. We use it to organize our customer and photographer support across five offices in four time zones.
We were looking for a system that my team could work from in one pane and Keeping™ was the only one that offered seamless functionality within Google Apps.
We’d love to have you onboard!
Why don’t you take Keeping™ for a spin and see for yourself how we can help you manage customer support more efficiently. Sign up for free now. No credit card is required!