Are you looking for a simple customer support software to better assist your customers. At Keeping™, we’ve created the world first customer support software that integrates within your business Gmail or Google App account.
Simply signup here and instantly improve the way you’re helping your customers. With Keeping™ you do not need to migrate your support channel elsewhere. Your customers already email you so why would you want to help them elsewhere.
Keeping™ is simple customer support software
Let everyone in your team help customers
For excellent customer service, your entire team should be involved. Keeping™ lets everyone in your team receive, respond to and assign support emails directly from within their own mailbox. All support emails get organised in a new section of your mailbox and are separated from your regular emails.
Spend less time answering support emails
Automatically answer repetitive questions. There’s no bigger drain on productivity than being forced to type the same replies over and over again. When a new support email comes in, Keeping™ automatically suggests possible responses based on previous answers. If no match is found, a new response can be saved and the next time a similar question is received, Keeping™ will suggest it.
Track how well your team assists customers
Keeping™ lets you measure important metrics so that you can improve how well you assist customers over time. See how many support inquiries you’ve received and how quickly you’ve responded. Drill down by date and monitor your team’s performance.