Manage customer support directly from Gmail
You live in your inbox and your customers already email you, why would you want to manage your customer support elsewhere?
- A helpdesk that works inside Gmail & Google App
- Answer support inquiries as a team
- Answer repetitive questions automatically
- Perfect for startups and ecommerce sites
How does it work?
All the functionalities found in traditional helpdesks directly in your inbox
Install the Keeping.com add-on to your Gmail account
Simply install our add-on to your Gmail or Google App account and manage your support inquiries directly from the same interface your already know and use everyday.
Answer support inquiries as a team
Your support inquires are automatically shared and synchronised across your team members. No more forwarding or cc’ing. Everyone is on the same page, all the time.
Answer repetitive questions automatically
Never type the same answer twice. Once a member of your team has answered a question, it becomes part of your response database and is suggested the next time you receive a similar question.
Declutter your inbox to finally feel Zen
Your support inquiries are automatically routed to a special folder leaving your inbox tidy. Easily process your support inquiries when you have the time, in one click.
Why use Keeping.com
The smarter and simpler way to manage customer support
Your business has grown and so has the number of support inquiries you receive everyday. You currently use email to assist your customers but feel frustrated by not being able to easily collaborate with your team. You also waste time answering the same repetitive questions. You are considering moving to a traditional helpdesk but they are expensive, difficult to set up and bloated with features you will never use.
Keeping.com is a smarter and easier way to manage your customer support directly from your Gmail inbox.
We are launching in 2014
We’d love to have you as a beta user
Sign up to become a free beta tester. As soon as our first release is online we’ll get in touch with you. We promise to make it worth your while!