A Customer Support Tool for the Rest of Us.

Keeping is designed for teams that do more than just customer support.

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Collaborate on Support

Work Together Inside Gmail

Assign messages, share internal notes, and update status without ever leaving Gmail.

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    Add Collaboration to Email
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    Stop Duplicate Work
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    Share the Workload
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    Communicate Status
Add Collaboration to Email

Add Collaboration to Email

Keeping lets everyone in your team receive, respond to and assign support emails directly from within their own mailbox. All support emails get organized in a new section of your mailbox and are separated from your regular emails

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Simple & Streamlined

Everything You Need, Nothing More

Keeping was designed from the ground up for teams that have other work to do besides customer support.

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    Easy Setup
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    Multiple Mailboxes
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    Shared Notes
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    Confirmation Receipts
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    Shared Templates
Easy Setup

Easy Setup

Get going in 3 minutes - create a Keeping Mailbox, forward your shared email address, and invite your team.

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Reporting & Tracking

Get a Bird's Eye View of Your Team

Get a Bird's Eye View of Your Team

Advanced reporting gives you the data you need to know how your team responds to customers. Track first response time, volume of requests, and how each of your team member responds.

Private and Secure

Private and Secure

We take privacy and security very seriously. Keeping is built on Google's infrastructure. Your data is fully encrypted and secure.

See for Yourself

Keeping is the fastest, simplest way to keep doing what you’re already doing, better.

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