People Operations & HR
Take control of your HR shared inbox
Manage your hiring, onboarding, payroll, time-off, and employee requests without leaving Gmail. Keeping is a easy-to-use shared inbox for human resources.
No Credit Card Required
Keeping is trusted by over 2,000+ customers across the world
Support your staff without leaving Gmail
Streamline onboarding. Use a shared inbox as a central location for employees to submit onboarding paperwork, get answers to their questions, and track their progress.
Respond to employees quickly. HR teams need to be able to provide timely and accurate information to employees. Use Keeping to quickly tackle any employee request.
Move any email into your shared inbox. Are employees still emailing your personal or work account with requests? Move it into your shared inbox with a single click.
Built into Gmail. Keeping is built into Google Workspace, so there's no extra software to learn. If you can use Gmail, you already know how to use Keeping.
A simple and modern shared inbox
Keeping is a powerful yet delightfully simple shared inbox for people operations and HR teams.
Case Management in Gmail
Adding a shared inbox to your operation no longer means opening clunky HR software in a browser tab. Manage your shared HR inboxes (hr@, hiring@) from your own Gmail account. No external app!
- Add collaboration to email
- Stop duplicate work
- Share the workload
Simple & Streamlined
Our instant setup and Gmail integration are designed for the busiest HR teams. There’s no complex software to configure. You’re up and running and supporting staff and employees in minutes.
- Get started in minutes
- One home for multiple mailboxes
- Save time with shared templates
Advanced reporting gives you the data you need to know how your people ops team responds to employees. Track first response time, resolution time, busiest times, and much more.
- Reports by agent, tag, and mailbox
- Understand how your team can improve
- Visualize the data over time
Focus on what’s essential and let workflows handle repetitive tasks. Automatically assign tickets, set priority and tags, or change the status based on the content of your email.
- Improve team efficiency
- Respond to employees faster
- Nothing slips through the cracks
What Makes Us Different
Keeping is designed for teams that do more than just customer support.
When you reply to a customer in Keeping, they don't see any help desk jargon, such as case IDs or "reply above this line." The customer simply sees a friendly email from a real person who is happy to help.
Keeping is the easiest help desk tool to use because it’s built into Gmail. Teams love Keeping because there's no complicated tool to learn. If you know how to use Gmail, you already know how to use Keeping.
Since Keeping is built on top of Gmail, there's no lock-in, and all of your emails will always remain in your email accounts even if you decide to stop using Keeping. We never "hold you hostage" by not letting you have access to past conversations.
All the essentials to streamline HR & people operations
Made for busy teams
Collaborate with your team in real-time — no more forwarding emails and confusion around who is doing what.
Try us for free
There's no credit card required to get started. Get set up and connected in less than 10 minutes.
per user per month billed annually
All the features you need at a price that scales with you.
A universe of insights
Want to dive deeper? Check out these resources.
- Customer Success
- Customer Success