Rated 4.7 stars
I love how easy it easy to collaborate with Keeping. Overall it is a very easy to integrate tool and very convenient and cost effective solution. It is a great tool, especially for small to medium sized businesses. The cost is very competitive.
Keeping really helps me stay on top of our most important emails from our customers! I love that we can have one account for all employees that way none of us miss a single email and we can all stay on the same page with replies.
Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from your own Gmail account. No external app required.
Our instant setup and Gmail integration are designed for the busiest teams (we assume that’s you). There’s no complex software to configure. You’re up and running and supporting customers in minutes.
Detailed support metrics track your team’s performance—from average response times to inquiries per day. Get insights that help you eliminate roadblocks and resolve every ticket.
Focus on what's important and let workflows handle repetitive tasks. Automatically assign tickets, set priority and tags, or change the status based on the content of the support request.
Connect Keeping to Shopify and see your customer's order info right inside Gmail.
Keeping was designed from the ground up for teams that have other work to do besides customer support.
Get up and going in 10 minutes!
Thanks to Google, Keeping is reliable and secure.
Keeping is the fastest, simplest way to keep doing what you’re already doing, better.Sign Up Free