Simple and fast customer support without ever leaving Gmail
Keeping gives you the features you need to move fast and delight your customers — all within your Gmail inbox.
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Trusted by Amazing Teams Worldwide
Collaboration without collisions.
Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from your own Gmail account. No external app required.
- Turn a support email into a trackable ticket
- Assign requests to team members
- Open and close requests
- Add private notes
- Streamline workflows with collision detection
Support when you need it (now).
Our instant setup and Gmail integration are designed for the busiest teams (we assume that’s you). There’s no complex software to configure. You’re up and running and supporting customers in minutes.
- Set up Keeping in just minutes
- Integrate seamlessly with your Gmail
- Save time with automated answers and shared templates
Data-powered helpfulness.
Detailed support metrics track your team’s performance—from average response times to inquiries per day. Get insights that help you eliminate roadblocks and resolve every ticket.
- Track response time
- Get insightful reporting
- Use data to continuously improve support
Keep calm and automate.
Focus on what's important and let workflows handle repetitive tasks. Automatically assign tickets, set priority and tags, or change the status based on the content of the support request.
- Improve team efficiency
- Respond to customers faster
- Nothing slips through the cracks
Integrate with Shopify (or any tool).
Connect Keeping to Shopify and see your customer's order info right inside Gmail. Or use Zapier to connect Keeping to almost any other app, like Slack, Google Sheets, or your CRM.
- See your Shopify customer order info right inside Gmail
- Connect your support email to nearly any tool with Zapier
- Get more done without ever leaving Gmail
"I love how easy it easy to collaborate with Keeping. The option to see assigned emails, provide canned response templates, and have a FAQ Resource library for my team is great. It is a great tool, especially for small to medium sized businesses."- Andrew M., Director
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Everything You Need, Nothing More
Made for Busy Teams
Keeping was designed from the ground up for teams that have other work to do besides customer support.
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Get up and going in 10 minutes!
Secure and Safe
Thanks to Google, Keeping is reliable and secure.
See for Yourself
Keeping is the fastest, simplest way to keep doing what you’re already doing, better.
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