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The simple & streamlined help desk for Gmail

Managing customer inquiries through multiple tabs and platforms is too time-consuming. Save time and sanity by responding to customers directly from your Gmail account with Keeping.

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Rated 4.4 /5 on G2

No Credit Card Required

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Keeping is trusted by over 2,000+ customers across the world

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Collaborate in Gmail

Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from inside your own Gmail account. No extra tabs or apps!

  • Collaborate with shared notes

  • Stop duplicate work with collision detection

  • Assign, prioritize, and track emails

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Simple & Streamlined

Our instant setup and Gmail integration are designed for the busiest teams. There’s no complex software to configure. You’re up and running and supporting customers in minutes.

  • Get started in minutes

  • One home for multiple mailboxes

  • Save time with shared templates

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Best-in-Class Analytics

Advanced reporting gives you the data you need to know how your team responds to customers. Track first response time, resolution time, busiest times, and much more.

  • Reports by agent, tag, and mailbox

  • Understand how your team can improve

  • Visualize the data over time

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Automate Everything

Focus on what’s essential and let workflows handle repetitive tasks. Automatically assign tickets, set priority and tags, or change the status based on the content of your email.

  • Improve team efficiency

  • Respond to customers faster

  • Nothing slips through the cracks

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Keeping connects with your essential tools

Keeping integrates directly with HubSpot and Shopify. Connect with Slack, Google Sheets, or hundreds of other apps via Zapier.

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Simplify email support with Keeping

Keeping is the fastest, simplest way to share an inbox with your team.

Join the thousands of users that are sharing inboxes with Keeping!

Every day, 2,000+ customers trust Keeping to sync and share their mailboxes. Setup takes minutes, and there's no credit card to get started.

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Our customers love us for a reason

Don’t just take our word for it, see what our customers are saying about us.

high-performer-spring-2023
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Rated 4.4 /5 on G2