Helpdesk for Gmail.
Manage helpdesk inside Gmail.

Helpdesk for Gmail

A help desk to track and resolve issues quickly

Support emails slipping through the cracks?

Keeping is a helpdesk for Gmail that turn emails into support tickets that you can track, assign, and prioritize.

No Credit Card Required

Helpdesk software for Gmail.

Keeping is trusted by over 2,000+ customers across the world


A Gmail helpdesk your team will love

Use a help desk to provide a central location where your employees or customers can submit requests, ask questions, and get help. A help desk like Keeping lets employees collaborate to support their customers or stakeholders better.

Streamline your support emails. Keeping can help you organize your support emails and tickets, so you can easily find the information you need.

Collaborate with your team. With private notes and @mentions, Keeping allows your team to collaborate on support tickets so that you can resolve issues quickly and efficiently.

Track your performance. Keeping includes robust reporting and analytics so you can see how you're doing and identify areas where you can improve.

A central hub for your customer requests

With Keeping, your team can work faster, smarter, and more efficiently.

Focus on the important things. Use Keeping to assign emails to team members with a single click. This will save you time and allow you to focus on your business.

Get organized. Keeping provides you with a central location for all of your customer emails. Stay organized and avoid losing track of important messages.

Get more profitable. A help desk can increase customer satisfaction, loyalty, and sales by improving your customer service.


Increase employee and customer satisfaction

All the features you need for simple yet robust helpdesk for Gmail.


Collaborate in Gmail

Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from your own Gmail account. No external app!

  • Collaborate with shared notes
  • Stop duplicate work with collision detection
  • Assign, prioritize, and track emails

Learn More

Simple & Streamlined

Our instant setup and Gmail integration are designed for the busiest teams. There’s no complex software to configure. You’re up and running and supporting customers in minutes.

  • Get started in minutes
  • One home for multiple mailboxes
  • Save time with shared templates

Learn More

Best-in-Class Analytics

Advanced reporting gives you the data you need to know how your team responds to customers. Track first response time, resolution time, busiest times, and much more.

  • Reports by agent, tag, and mailbox
  • Understand how your team can improve
  • Visualize the data over time

Learn More

Automate Everything

Focus on what’s essential and let workflows handle repetitive tasks. Automatically assign tickets, set priority and tags, or change the status based on the content of your email.

  • Improve team efficiency
  • Respond to customers faster
  • Nothing slips through the cracks

Learn More

Connect the Tools you Use

Keeping is a powerful tool that can help you to stay organized and productive. But it can be even more powerful when you connect it to your other tools, such as Shopify, Zapier, or HubSpot.

Learn More

What Makes Us Different

Keeping is designed for teams that do more than just customer support.

Join the thousands of users that are sharing inboxes with Keeping!

Every day, 2,000+ customers trust Keeping to sync and share their mailboxes. Setup takes minutes, and there's no credit card to get started.


A universe of insights

Check out our resources and stay updated on the latest news and information.