Because the world doesn't need another Zendesk
Founded in 2016 and based in Brooklyn, New York, Keeping is dedicated to providing an easier way to manage their shared inbox from inside Gmail.
No Credit Card Required
2000+ Companies Trust Keeping to Power Their Shared Inbox
Born out of a frustration with complicated and expensive help desks
We invented a better way to manage your shared inbox. No extra tabs, lock-in, or tricky pricing.
Simple to use
Keeping will always give you all the tools you need to manage a shared inbox in an easy-to-use package. If you can use email, you can use Keeping.
Secure & Private
Works directly inside your Gmail account, so you'll benefit from the same world-class security and privacy measures you expect from Google.
Designed for teams
Teams and collaboration are at the center of everything we do. Keeping is the missing shared inbox for Google Workspace.
Fair pricing
Batteries included. Keeping's simple user-based pricing will always include everything you need to collaborate in Gmail. No surprises later.
Keeping at a glance
We're 100% fixated on improving collaboration in email.
2,000+
Agents using Keeping every day
6+
Years in operation
1.1M+
Emails synced every month
4
Office dogs (and 1 WFH cat)
Join the thousands of users that are sharing inboxes with Keeping!
Every day, 2,000+ customers trust Keeping to sync and share their mailboxes. Setup takes minutes, and there's no credit card to get started.
Our customers love us for a reason
Don't just take our word for it, see what our customers are saying about us.
Rated 4.5 /5 on G2
“Our HR department uses Keeping, and it works amazingly well for us to keep organized. It's a simple but robust ticketing system.”
Lisa P. - HR Manager “Keeping helps our customer service team stay on top of inquiries & recognize when an issue has been handled.”
Jordan P. - Marketing Director “It's a great tool for tracking and sharing support emails with colleagues. I love how Keeping email has its own inbox inside Gmail.”
Natasha H. - Director, IT “Keeping seamlessly integrates with Gmail, so we don't have to work with another tool. It allows everyone to see responses from the team.”
Ravi R. - Chief Product Officer “Seeing our shared mailbox right in GSuite, the automatic setup, and the ability to keep track of issues are my favorite features.”
Matthew D. - IT Manager "Tried them all - Keeping is perfect for our startup. Exactly the features we needed, like Gmail integration and collision detection."
Fred D. - COO “I like that we can use it right inside our Gmail. I also like that we can assign and prioritize incoming requests.”
Jennifer B. - Human Resource Director “At our university, Keeping gives us control over the responses of all our agents, as well as ensuring that all emails are being responded to.”
Marcelo G. - Director, University “Keeping makes it simple to stay on top of our work orders, and I love that it is integrated with Gmail.”
Lee D. - Technology Coordinator