W e decided to develop Keeping™ out of frustration with existing help desks that were far too complex for most businesses. We instead invented a different approach to managing customer support that works directly inside your mailbox. The world’s first Gmail Support Ticket System.
Our philosophy can be summarised in four points:
• Simple to use
By removing many of the ‘never used’ features found in traditional help desks, we have created a simple customer support software as an alternative that needs very little training. If you can use email you can use Keeping™.
• Secure & private
Because Keeping™ is a collaborative Gmail Inbox that works directly inside your Gmail account, you’ll benefit from the same world class security and privacy measures you expect from Google.
• Designed for team collaboration
Customer support should involve everyone in your organisation. We have created Keeping™ as an email support software that allows for true collaboration directly within Gmail.
• Fair pricing
Many web help desk providers lure you into using their product with a free trial that become expensive over time. We have a simple and competitive pricing which doesn’t limit you in terms of number of users or volume.
We have been selected to be part of: