W e decided to develop Keeping™ out of frustration with existing help desks that were far too complex for most businesses. We instead invented a different approach to managing customer support that works directly inside your mailbox. The world’s first Gmail Support Ticket System.

Our philosophy can be summarised in four points:

• Simple to use
By removing many of the ‘never used’ features found in traditional help desks, we have created a simple customer support software as an alternative that needs very little training. If you can use email you can use Keeping™.

• Secure & private
Because Keeping™ is a collaborative Gmail Inbox that works directly inside your Gmail account, you’ll benefit from the same world class security and privacy measures you expect from Google.

• Designed for team collaboration
Customer support should involve everyone in your organisation. We have created Keeping™ as an email support software that allows for true collaboration directly within Gmail.

• Fair pricing
Many web help desk providers lure you into using their product with a free trial that become expensive over time. We have a simple and competitive pricing which doesn’t limit you in terms of number of users or volume.

We’re a team of dedicated people striving to build a small business help desk designed to save time. Our company is based in Geneva, Switzerland and was founded by Vincent Cassar and Daniel Piché.

We have been selected to be part of:

A special thank you to our mentors Alex Cowan and Cyril Dorsaz.