2 Months Free with Annual Plans🔥
per user per month
A shared mailbox is where you already receive email from your customers, like help@ or support@
Use simple if/then logic to automatically process tickets.
Manage up to 100 support tickets per month.
Add up to 10 agents on this plan
No limit on the number of support tickets managed per month. Go crazy!
All messages are free from any Keeping branding and look like they come directly from your support mailbox.
Super responsive same day chat and email support.
Save and quickly access answers to frequently asked questions - shared across your entire team
Insert common answers directly into your Gmail response
Prevent duplicate work by locking a ticket when it's being worked on
Fine grained acces control to individual mailboxes
Write and share private notes on tickets that are only viewable by your team
Add custom tags to your support tickets, and optionally assign a priority.
Use Workflows to automatically assign a ticket based on your own criteria.
Get notified when a new ticket arrives, the status changes, or other criteria.
All plans require a minimum of 3 users, contact us for micro plan pricing.
Automatically reply to your customers when a ticket arrives.
Get up and going in 10 minutes!