Take Control of Your Shared Inbox

2 Months Free with Annual Plans🔥

per user per month

1 Shared Mailbox
A shared mailbox is where you already receive email from your customers, like help@ or support@
1 Workflow
Use simple if/then logic to automatically process tickets.
Up to 2 Users
100 Support Tickets
Manage up to 100 support tickets per month.

per user per month

5 Shared Mailboxes
A shared mailbox is where you already receive email from your customers, like help@ or support@
2 Workflows
Use simple if/then logic to automatically process tickets.
Up to 10 Users
Add up to 10 agents on this plan
Unlimited Tickets
No limit on the number of support tickets managed per month. Go crazy!
Invisible to Customers
All messages are free from any Keeping branding and look like they come directly from your support mailbox.

per user per month

Unlimited Mailboxes
A shared mailbox is where you already receive email from your customers, like help@ or support@
Unlimited Workflows
Use simple if/then logic to automatically process tickets.
Unlimited Tickets
No limit on the number of support tickets managed per month. Go crazy!
Priority Support
Super responsive same day chat and email support.
Invisible to Customers
All messages are free from any Keeping branding and look like they come directly from your support mailbox.

Frequently Asked Questions Database
Save and quickly access answers to frequently asked questions - shared across your entire team
Response Templates
Insert common answers directly into your Gmail response
Collision Detection
Prevent duplicate work by locking a ticket when it's being worked on
Reporting & Analytics
User Roles & Delegation
Fine grained acces control to individual mailboxes
Ticket Notes
Write and share private notes on tickets that are only viewable by your team
Ticket Tagging and Priority
Add custom tags to your support tickets, and optionally assign a priority.
Auto Assignments
Use Workflows to automatically assign a ticket based on your own criteria.
In Browser Notifications
Get notified when a new ticket arrives, the status changes, or other criteria.
Three user minimum
All plans require a minimum of 3 users, contact us for micro plan pricing.
Auto Responder
Automatically reply to your customers when a ticket arrives.

Trial

14 Day Free Trial

Get up and going in 10 minutes!