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2 Months Free with Annual Plans🔥

Team

$8

per user per month

  • Feature Callout Bullet2 Agent Minimum
  • Feature Callout Bullet5 Mailboxes
  • Feature Callout Bullet2 Workflows
  • Feature Callout BulletStandard Reporting
  • Feature Callout BulletEmail Support
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Most Popular

Organization

$13

per user per month

  • Feature Callout Bullet2 Agent Minimum
  • Feature Callout BulletUnlimited Mailboxes
  • Feature Callout BulletUnlimited Workflows
  • Feature Callout BulletShopify Integration
  • Feature Callout BulletZapier Integration
  • Feature Callout BulletAdvanced Reporting & Analytics
  • Feature Callout BulletService Level Agreements (SLAs)
  • Feature Callout BulletPriority Support
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All Plans Include

See All Features
  • Feature Callout BulletUnlimited Tickets
  • Feature Callout BulletInvisible to Customers
  • Feature Callout BulletKnowledge Base
  • Feature Callout BulletResponse Templates
  • Feature Callout BulletCollision Detection
  • Feature Callout BulletReporting & Analytics
  • Feature Callout BulletUser Roles & Delegation
  • Feature Callout BulletPrivate Notes
  • Feature Callout BulletTicket Tagging and Priority
  • Feature Callout BulletAuto Assignments
  • Feature Callout BulletIn Browser Notifications
  • Feature Callout BulletAuto Responder
  • Feature Callout BulletMobile Friendly App
  • Feature Callout BulletChrome Extension
Harvard Book Store
Lazboy
Delivery.com
Outside
CMP Corp

Don't take our word for it

Keeping is a leader in Help Desk on G2

I love the fact that the customer never sees a "ticket" number - which makes the entire experience on the user end more personable.

Sam S.

I love how it easy to collaborate with Keeping.

Andrew M.

The simplicity of Keeping makes it the ideal email solution for our general inbox.

Jae R.

It provides the essential functionality you need without the clutter and confusion of a product like Zendesk.

Abdullah J.

maho

Keeping really helps me stay on top of our most important emails from our customers!

Brooke A., Retail Manger

Ready to dive in?Start your free trial today.

Keeping is the easiest way to upgrade your Google Group or shared Gmail account. There's no credit card required to get started.

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Still have Questions?

How does Keeping work?
When you sign up for Keeping, you route your support email through Keeping's secure servers. Keeping then sync a copy of each of your support emails to your work account. When you reply, the message will come from your support email address.
Is Keeping secure?
Keeping is built with security and privacy as a top priority. We are hosted directly on Google's servers, and all data is encrypted both in transit and at rest. No one can read your emails unless you give them explicit permission to do so. We've been fully audited by Bishop Fox, a leading cybersecurity firm. Feel free to get in touch if you'd like more information here.
What does the Chrome Extension do?
When you download and install the Chrome Extension, we add new controls into your Gmail that allow you interact with your support emails like tickets. In order to use Keeping, you'll need to install the Chrome Extension, too.
Does Keeping work on my mobile phone?
Yes! You have full access to Keeping and all of its features via our mobile friendly site. You can assign, prioritize, and handle a Keeping ticket from any iPhone or Android device.
Do I have to use the Chrome browser?
Yes, right now, Keeping requires that you use our Chrome Extension, which is only compatible with Chrome.
Does Keeping work with Google Groups?
Yes! Using Keeping with a Google Group is as simple as adding your unique Keeping email address to your Google Group.
Do I need a Gmail Account to use Keeping?
Yes, Keeping works exclusively with Gmail, Google Workspace, and G Suite and requires a Gmail account to work.
Can I use a Gmail Alias with Keeping?
Yes! If you use a Gmail Alias as your support or shared mailbox address, you can use a Gmail filter to selectively forward that email to your unique Keeping email address.