Collaborate in Gmail
Collaboration without collisions
Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from your own Gmail account. No external app required.
No Credit Card Required
Keeping is trusted by over 2,000+ customers across the world
Collaborate in email
Keeping lets your team receive, respond to, and assign support emails directly from their Gmail account. All support emails are organized in a new section of your Gmail and separated from your regular emails.
Stop duplicate work
Avoid duplicate responses and work - Keeping prevents multiple team members from simultaneously working on the same support request with advanced collision detection — no more embarrassing double replies.
Share the workload
Create accountability and share the workload by assigning requests to individual team members. Keeping helps teams stay organized and on track. And advanced reporting allows you to understand how each team member can improve.
Know when its done
Know where every support email stands by marking them as Open, Closed, or Pending. Every email is automatically reopened when your customer replies. No more requests slipping through the cracks!
What Makes Us Different
Keeping is designed for teams that do more than just customer support.
When you reply to a customer in Keeping, they don't see any help desk jargon, such as case IDs or "reply above this line." The customer simply sees a friendly email from a real person who is happy to help.
Keeping is the easiest help desk tool to use because it’s built into Gmail. Teams love Keeping because there's no complicated tool to learn. If you know how to use Gmail, you already know how to use Keeping.
Since Keeping is built on top of Gmail, there's no lock-in, and all of your emails will always remain in your email accounts even if you decide to stop using Keeping. We never "hold you hostage" by not letting you have access to past conversations.
Join the thousands of users that are sharing inboxes with Keeping!
Every day, 2,000+ customers trust Keeping to sync and share their mailboxes. Setup takes minutes, and there's no credit card to get started.
Take control of your shared inbox
Made for busy teams
Collaborate with team members in real-time — no more forwarding emails and confusion around who is doing what.
Try us for free
There's no credit card required to get started. Get set up and connected in less than 10 minutes.
per user per month billed annually
Our most comprehensive plan, at a price you can afford.
Our customers love us for a reason
Don’t just take our word for it, see what our customers are saying about us.
Rated 4.4 /5 on G2