Rated 4.7 stars
I love how easy it easy to collaborate with Keeping. Overall it is a very easy to integrate tool and very convenient and cost effective solution. It is a great tool, especially for small to medium sized businesses. The cost is very competitive.
Keeping really helps me stay on top of our most important emails from our customers! I love that we can have one account for all employees that way none of us miss a single email and we can all stay on the same page with replies.
To get the most of out of Front, you need start using it for all of your day-to-day email. Front is a powerful tool but it's complicated. Your team will have to adopt and learn an entirely new workflow.
Keeping gives you all of the shared inbox features you need to manage customer support inside Gmail. Teams love Keeping because there is no complicated onboarding or new tool to learn.
We've got a full feature breakdown below so you can decide for yourself.
A Comparison
When you install Keeping, we create a new section inside your Gmail. This allows you to continue to use Gmail for your day-to-day work while having easy access to your customer support inbox.
Front, on the other hand, requires that your entire team adjusts how they use email. This is a big change and you can expect some resistance. What good is an expensive new tool if your team doesn't use it?
Only Keeping lets you share your mailbox from right inside Gmail.
If you want reporting and analytics, you should compare Keeping's Organization Plan ($15/user) with Front's Prime Plan ($49/user). With Front, you are likely paying for features you will never use.
On average, Keeping is about 70% less expensive than Front. And you still get all of the critical features to manage a shared mailbox.
For a 5 person team, you can expect to save nearly $2,000/year with Keeping.
If you want access to Front's advanced features like Analytics, you'll need purchase an annual Prime plan and pay up front for a minimum of 5 users. No monthly plan available!
Keeping offers both monthly and annual plans for all of our features. We give you two months free when you commit to a year, or stay month-to-month for the flexibility.
We'll do the math for you: Front requires (at least) $2,940 for one year, paid after a short 7 day trial.
Ask any of our customers and they'll all say the same thing - we offer amazing support for all of our customers. Take advantage of our free white-glove onboarding and same day support forever.
Need help getting set up? We'll jump in, usually within a few hours, to lend a hand.
Front charges extra for onboarding and only offers real-time support to its enterprise customers.
Watch what Keeping can do in 3 minutes.
Keeping is the Front alternative that has every feature you need for one low price.
Easy set up
Communicate status
Shared notes
Multiple mailboxes
Advanced reporting
Response templates
Collision detection
Web interface
Keeping is the affordable alternative to Front and only Keeping works inside Gmail.