Archive for December 2021
Key Features of An Effective Google Apps Ticketing System
If you’re looking for a ticketing system that integrates with Google Workspace, G Suite, or Gmail, consider features that allow you to collaborate with your team. Customer support is a big job made a lot easier when you can share the workload.
Read More10 Customer Service Mistakes
It’s far too easy to make these customer service mistakes when doing customer support. Overpromising, forgetting to apologize, and using the wrong tools are just some of the pitfalls any company can fall into.
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