Customer service is the backbone of travel and hospitality businesses that depend heavily on customer loyalty and word-of-mouth publicity. This is why delivering excellent customer service becomes important.
Use this guide to create an excellent customer service strategy so you can not only boost your bottom line but, most importantly, make your customers happy.
Learn why email in customer service is still relevant and the basics of customer service email etiquette. Plus, 5 examples to get you started.
If you’re in the market for Google Workspace, consider the plan that will be right for you and remember you can always scale up if needed.
Here’s how to migrate your email from Outlook into Google Workspace, step by step.
No matter how small your customer service team is, tracking metrics from day one will set you up for customer happiness. Though it might be hard to initially look at the data and gain a true picture of your customer service quality, it will be worth it in the long run.
The future of customer service belongs to companies that combine AI and humans to provide excellent customer service solutions. New ideas will fill the customer service industry. We’ve compiled a list of future trends in customer support.
Gmail represents a powerful way to merge your email accounts and work productively from the same inbox. Not only can you receive emails in the same inbox, but you can also send emails from different addresses.
Gmail rules are an excellent way to organize, delete, and label your emails. You can do everything from automatically deleting marketing emails, and categorizing various important emails to emptying your spam folder.
