Archive for April 2023
Gmail Aliases: Everything You Need to Know
With these simple and easy-to-follow instructions, you can create a Gmail alias that works for you and start managing your emails more efficiently.
Read MoreCustomer Service Trends for 2023
The customer support industry needs to become more customer-focused. Companies that go above and beyond for customer satisfaction will naturally have a competitive edge. Here are the top trends in customer service for 2023.
Read MoreHow to Share Google Calendar
Learn how to share Google Calendar – an extremely handy tool that you can use to share your events and appointments with other individuals. Not only does it give other users insight into your availability, but you can use it to schedule events with more than one person.
Read MoreVoice of the Customer: How to Find Yours
Customer experience is the new battlefield. In fact, more than two-thirds of companies now compete primarily on their customer experience. But delivering a great customer experience is impossible without knowing how your customers feel and what they want. Enter: Voice of the Customer. Voice of the Customer describes your customer’s feedback about their experiences and…
Read MoreGmail Automation: 9 Ways to Automate Gmail
Are you spending too much time on email? DIscover amazing ways to automate Gmail and reclaim all that time.
Read MoreTop 7 Customer Service Software for Your Business
On our list of best customer software, there are plenty of software solutions with the most advanced features with value for money. Here’s how to choose the right tool.
Read MoreWhat Makes a Good Automated Response Email?
Automated response emails can never replace human customer service but they can help customers to feel more patient while they wait for an agent to become available.
Read MoreThe Ultimate Customer Retention Guide
When customers feel that their needs are being met and their concerns are being addressed promptly and effectively, they are more likely to return to that business in the future. This customer retention guide can help you deliver effective customer service.
Read MoreHow to Use AI in Customer Service
Many customers now expect a certain level of artificial intelligence when interacting with customer service teams – it’s all about how you deploy it.
Read More