How to Deal with Rude Customers
Rude customers come with the territory if you work in customer support. These 6 strategies will help you deal with them and understand when a rude customer is abusive.
Month: January 2022
7 Essential Customer Service Skills (And How To Master Them)
Practice and hire for these essential customers skills to set yourself and your company up for a successful customer interaction every time.
Advanced Reports in Early Access
Keeping’s new Advanced Reporting gives you deep insight into your email volume and team’s performance. Measure what matters with the data you need to make sure your customers are getting top notch support.
The Best Canned Response Chrome Extensions
If you deal directly with customers, you’re probably wasting a lot of time by typing the same replies over and over again. Using a canned response Chrome extension can really boost your productivity. Here are 9 great options.