Customers who are new to your product or service may occasionally ask for a price discount during your sales cycle. There are techniques that your sales reps can use to respond to these price negotiations and obtain the best deal for your business.
In this guide, we’re sharing 14 small business organization tools that will power your business, maximize your time, and make your employees (and customers) happier.
Do you need a help desk? Do you need a service desk? Or do you need both? If you’ve had the same questions, here’s your answer. Help desk is a part of a service desk that can exist and operate on its own. What you need out of these two depends on your organization’s goals.
To deliver personable customer service, your agents must act like humans rather than corporate robots. This entails being vulnerable and putting yourself out there, even if customers don’t respond in the exact ways that we would like
![How to Respond to a Cancellation Email [with templates]](https://www.keeping.com/content/wp-content/uploads/2022/10/How-to-Respond-to-a-Cancellation-Email-with-templates.png)
A great cancellation email can potentially re-engage a customer with your business and win them back. At the very least your customers will appreciate that your business has put effort into ending the relationship and that you care about their feedback.
