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Keeping
  • Features
    • Features
      • Collaborate in Gmail
      • Simple & Streamlined
      • Automate Everything
      • Best-in-Class Analytics
      • Integrations
    • Automate with workflows

      Use simple if/then logic to automatically assign tickets, prioritize important customers, or ignore spam and promotional emails.

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      Automate workflow
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      • Shared Inbox
      • Help Desk
      • Multiple Inboxes
      • Customer Support
      • Google Groups
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      it
      IT/Tech Support

      Support diagnosing hardware and software and solving technical problems.

      b2b
      People Ops & HR

      Focuses on employee and leadership management including legal and structural aspects.

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  • Resources
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    • Featured Blog

      The Ultimate Guide to Setting Up a Gmail Shared Inbox in 2025
      • Gmail

      The Ultimate Guide to Setting Up a Gmail Shared Inbox in 2025

      Google Collaborative Inbox
      • Tools

      Google Groups vs. Collaborative Inbox: The Definitive Guide

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Keeping Resource Center

Everything you need to get the most out of Keeping.

Comparisons

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Keeping vs. Front

Keeping is the simple Front alternative that works inside Gmail.

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Keeping vs. Hiver

See how Keeping can save you over $2,000 a year compared to Hiver.

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Keeping vs. Help Scout

See how Keeping gives you a fully featured customer support platform inside Gmail.

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Keeping vs. Zendesk

Teams love Keeping because there is no complicated onboarding or new tool to learn.

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Keeping vs. Freshdesk

Compared to Freshdesk, Keeping is easier to set up and use and is a better value for your money.

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Keeping vs. Google Groups

Google Groups was not designed to be a shared inbox tool. See how Keeping is better.

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The Missing Shared Inbox for Google Workspace

Keeping is what Google Groups should have been.  Optimized for teams that do more than just customer support.

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Blog

View All Articles
The Ultimate Guide to Setting Up a Gmail Shared Inbox in 2025
  • Gmail

The Ultimate Guide to Setting Up a Gmail Shared Inbox in 2025

Google Collaborative Inbox
  • Tools

Google Groups vs. Collaborative Inbox: The Definitive Guide

14 Small Business Organization Tools (for 2022)
  • Tools

17 Small Business Organization Tools For Overwhelmed Owners (According to Reddit)

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Keeping is a shared inbox tool that allows you to manage shared inboxes (like support@ and info@) from inside Gmail.

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G2-Winter-2025
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Rated 4.5 /5 on G2

Features

Collaborate in Gmail

Simple & Streamlined

Best-in-Class Analytics

Automate Everything

Integrations

Use Cases

Shared Inbox

Customer Support

Help Desk

Google Groups

Multiple Inbox

By Department

Education

People Operations & HR

IT / Tech Support

eCommerce

Finance & Operations

Company

About Us

Pricing

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Reviews

Resources

Blog

Help Center

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Keeping vs. Front

Keeping vs. Hiver

Keeping vs. HelpScout

Keeping vs. Zendesk

Keeping vs. Freshdesk

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