Looking for a shared mailbox?

Using Keeping as a Shared Mailbox

Do you need a shared mailbox to assist your customers? Keeping is a tool designed just for that. It integrates within your current Gmail or G Suite account and lets you share a mailbox with members of your team.

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Keeping adds collaboration to email with shared mailboxes

Shared mailboxes let your team answered support email together. 

For excellent customer service, your entire team should be involved. Keeping lets everyone in your team receive, respond to and assign support emails directly from within their own mailbox.

All support emails get organized in a new section of your mailbox and are separated from your regular emails.

Keeping lets you turn your Gmail / G Suite account into a shared mailbox built for teams.

Collaborate on customer support, sales, hiring, and more as a team. Even if your team only has 2 people.

Keeping also lets you assign tickets to other team members so that everyone knows which support email they are responsible for and nothing is left unanswered.

The Original Help Desk for Gmail

Founded in 2016

Over 900,000 support messages delivered every month

We love our customers, and they love us!

Everything You Need, Nothing More

Keeping was designed from the ground up for teams that have other work to do besides customer support.

  1. Keeping Icon
    Easy Setup
  2. Keeping Icon
    Multiple Mailboxes
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    Shared Notes
  4. Keeping Icon
    Share the Workload
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    Shared Templates
Easy Setup

Easy Setup

Get going in 3 minutes - create a Keeping Mailbox, forward your shared email address, and invite your team.

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Why Other Companies Choose Keeping

1

Invisible To Your Customers

Unlike traditional help desks, we stay invisible to your customers. All they see is a friendly email with no help desk jargon like ‘case ids’, ‘reply above this line’ etc. And when you or one of your teammates replies, it will come from your support email address, keeping your work email address private.

2

Who Needs Another Inbox to Manage?

Other tools force you to login to their website and (surprise!) give you ANOTHER inbox to manage. Keeping integrates directly inside Gmail where you already spend a good chunk of your day. Because Keeping comes to you, customers get responses faster, and you have one less inbox to keep up with.

3

We Never Hold Your Data "Hostage"

Unlike traditional help desks, we have no lock-in and all of your emails will always remain in your email accounts even if you decide to stop using Keeping. Traditional help desks, on the other hand, "hold you hostage" by not letting you have access to past conversations if you stop using their service.

Why Now’s The Time To Try Keeping

Super Responsive Support

Help is free and you’ll always get a real, live human faster than you can say “Wow, that was crazy fast and super helpful.”

Safe and Secure

Keeping is built with security and privacy as a top priority. We are hosted directly on Google's servers, and all data is encrypted both in transit and at rest.

14-Day Trial

Keeping is free to try for 14 Days, no credit card required.

Still Have Questions?

Have more questions about whether Keeping is the right solution for your business? The Keeping Support Team is here to answer any questions that you might have. Drop us a line at support@keeping.com.

Frequently Asked Questions

How does Keeping work?

Do I need a Gmail Account to use Keeping?

What does the Chrome Extension do?

Does Keeping work with Gmail on my mobile phone?

Do I have to use the Chrome browser?

Which account should I sign up with?

Is Keeping secure?

Is Keeping GDPR compliant?

Does Keeping store my Gmail password?

See for Yourself

Keeping is the fastest, simplest way to keep doing what you’re already doing, better.

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