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Keeping
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The easiest way to share an inbox in Gmail

Keeping makes managing shared inboxes like help@ or support@ easy without ever leaving your Gmail inbox. All the features you need in one simple platform.

G2 High Performer — Keeping is rated 4.5 out of 5Start a 14-day Free Trial

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  • Collaborate in Gmail

    Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from your own Gmail account. No external app!

    Learn More about Collaborate in GmailA support email assigned to a teammate from inside Gmail

  • Simple & Streamlined

    Our instant setup and Gmail integration are designed for the busiest teams. There’s no complex software to configure. You’re up and running and supporting customers in minutes.

    Learn More about Simple & StreamlinedA saved reply template being inserted into a Gmail response

  • Best-in-Class Analytics

    Advanced reporting gives you the data you need to know how your team responds to customers. Track first response time, volume of requests, and how your team responds.

    Learn More about Best-in-Class AnalyticsA Keeping report showing response times and email volume

  • Automate Everything

    Focus on what’s important and let workflows handle repetitive tasks. Use Round Robin assignment to distribute tasks evenly and prevent burnout.

    Learn More about Automate EverythingA Keeping workflow assigning an incoming email automatically

Keeping connects with your essential tools

Keeping integrates directly with HubSpot and Shopify. Connect with Slack, Google Sheets, or hundreds of other apps via Zapier.

Find Your Integration
The HubSpot, Shopify, Slack, Google Sheets and Zapier logos connected to Keeping

Our customers love us for a reason

Don’t just take our word for it, see what our customers are saying about us.

G2 High Performer

Rated 4.5 /5 on G2

  • “Our HR department uses Keeping, and it works amazingly well for us to keep organized. It's a simple but robust ticketing system.”

    Lisa P. - HR Manager

  • “I like that we can use it right inside our Gmail. I also like that we can assign and prioritize incoming requests.”

    Jennifer B. - Human Resource Director

  • “Keeping makes it simple to stay on top of our work orders, and I love that it is integrated with Gmail.”

    Lee D. - Technology Coordinator

  • "Tried them all - Keeping is perfect for our startup. Exactly the features we needed, like Gmail integration and collision detection."

    Fred D. - COO

  • “Keeping helps our customer service team stay on top of inquiries & recognize when an issue has been handled.”

    Jordan P. - Marketing Director

  • “It's a great tool to track and share support emails with other colleagues. I love how Keeping email has its own inbox inside Gmail.”

    Natasha H. - Director, IT

  • “Keeping seamlessly integrates with Gmail, so we don't have to work with another tool. It allows everyone to see responses from the team.”

    Ravi R. - Chief Product Officer

  • “Seeing our shared mailbox right in GSuite, the automatic setup, and the ability to keep track of issues are my favorite features.”

    Matthew D. - IT Manager

  • “At our university, Keeping gives us control over the responses of all our agents, as well as ensuring that all emails are being responded to.”

    Marcelo G. - Director, University