Keeping now integrates directly with HubSpot's Sales Hub. Learn More
Automate with workflows
Use simple if/then logic to automatically assign tickets, prioritize important customers, or ignore spam and promotional emails.
By Department
Support diagnosing hardware and software and solving technical problems.
Focuses on employee and leadership management including legal and structural aspects.
Featured Blog
The Complete Guide to Customer Service Automation
The 10 Best MissiveApp Alternatives
This is How to Manage Email Overload (11 Tips to Follow)
How to Convert a Distribution Group to a Shared Mailbox
Customer Response Time: The Ultimate Guide
Gmail Templates: Supercharge Your Email
Measuring Customer Perception: How to Do It
Inbox Zero: Secrets and Tricks
Top 8 Customer Service Performance Metrics
Assigning Tasks: How to Delegate Effectively
9 Critical Customer Service Factors For Success
Help Desk Reporting: 9 Best Practices to Follow
This is How You Perform a Powerful Customer Service Audit (+ Checklist to Follow)